📜 Terms & Conditions

📋 Terms and Conditions — KinkiniParrot

Last Updated: July 2026

Introduction

Welcome to KinkiniParrot. By accessing our website, browsing our collections, or placing an order with us — you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or making a purchase.

These Terms and Conditions apply to all visitors, users, and customers of KinkiniParrot.

KinkiniParrot is operated by:

KinkiniParrot
Olaiyur Village, Kanchipuram,
Tamil Nadu, India — 631561
📞 +91 9361030846
📧 info@kinkiniparrot.com

If you do not agree with any part of these Terms and Conditions please discontinue use of our website immediately.

1. Definitions

For the purposes of these Terms and Conditions:

2. Acceptance of Terms

2.1 Agreement

By using our website or placing an order you confirm that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding agreement
• You have read and understood these Terms and Conditions
• You agree to be bound by these Terms and Conditions
• You agree to our Privacy Policy and Refund and Cancellation Policy

2.2 Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes take effect immediately upon posting on our website. Your continued use of our website after changes are posted constitutes your acceptance of the updated terms.

3. Products and Listings

3.1 Product Descriptions

We make every effort to accurately describe our products including:

• Product name and design description
• Materials and finishes used
• Stone types and colors
• Size and weight information
• Care instructions

However we do not warrant that product descriptions, images, or other content on our website are completely accurate, complete, or error-free.

3.2 Color and Appearance

• Product colors and finishes may appear slightly different on different screens and devices
• Minor variations in color, tone, or finish from what is displayed on screen do not constitute a defect
• We photograph all products to represent them as accurately as possible

3.3 Product Availability

• All products are subject to availability
• We reserve the right to discontinue any product at any time without notice
• In the event a product becomes unavailable after your order is placed we will notify you and offer a full refund

3.4 Limited Availability

• Many KinkiniParrot designs are available in limited quantities
• Listing a product does not guarantee its availability at the time of purchase
• We process orders on a first come first served basis

4. Pricing

4.1 Prices

• All prices are listed in Indian Rupees (INR) unless otherwise specified
• Prices are inclusive of applicable taxes where stated
• Prices are subject to change without notice
• The price applicable to your order is the price displayed at the time of checkout

4.2 Pricing Errors

• In the event of a pricing error on our website we reserve the right to:
  • Cancel the order and issue a full refund
  • Contact you to confirm the correct price before processing
• We are not obligated to fulfil orders placed at incorrect prices

4.3 Shipping Charges

• Shipping charges are calculated at checkout based on delivery location and order weight
• Shipping charges are separate from product prices unless a free shipping offer applies
• International customers are responsible for all customs duties and import taxes

4.4 Currency for International Orders

• International orders are processed in INR
• Currency conversion rates are determined by your bank or payment provider
• KinkiniParrot is not responsible for currency conversion fees charged by your bank

5. Orders

5.1 Placing an Order

By placing an order on our website you are making an offer to purchase the selected product at the stated price. Your order is not confirmed until you receive an order confirmation from us via email or WhatsApp.

5.2 Order Confirmation

• An order confirmation will be sent to your registered email or WhatsApp after successful payment
• Order confirmation does not guarantee product availability
• We reserve the right to reject any order for any reason including but not limited to payment failure, suspected fraud, or product unavailability

5.3 Order Processing

• Orders are processed on business days only (Monday to Saturday)
• Orders placed on Sundays or public holidays will be processed on the next business day
• Orders placed before 2:00 PM IST on a business day will be processed the same day where possible

5.4 Order Modifications

• Order modifications can only be requested before dispatch
• Contact us immediately on WhatsApp at +91 9361030846 with your order number
• Once dispatched orders cannot be modified under any circumstances

5.5 Order Cancellation

Please refer to our Refund and Cancellation Policy for complete details on order cancellation.

6. Payment

6.1 Accepted Payment Methods

We accept the following payment methods:

• Credit cards and debit cards (Visa, Mastercard, Rupay)
• UPI (GPay, PhonePe, Paytm, BHIM)
• Net banking
• Digital wallets
• Cash on Delivery (select locations within India only)
• International cards for global orders

6.2 Payment Security

• All online payments are processed through secure, certified payment gateways
• We use SSL encryption to protect your payment information
• We do not store your credit or debit card details on our servers
• All payment transactions are PCI-DSS compliant

6.3 Payment Failure

• If your payment fails your order will not be confirmed
• Please retry with a different payment method or contact your bank
• If payment is deducted but order is not confirmed contact us immediately at +91 9361030846

6.4 Cash on Delivery (COD)

• COD is available for select pin codes within India only
• COD availability is confirmed at checkout
• COD is not available for international orders
• Repeated COD order refusals may result in COD being disabled for your account

6.5 International Payments

• International orders are processed in INR
• Your bank may charge additional currency conversion fees
• KinkiniParrot is not responsible for any additional bank charges

7. Shipping and Delivery

7.1 Delivery Timelines

7.2 Delivery Responsibility

• KinkiniParrot is responsible for your order until it is dispatched
• Once dispatched responsibility transfers to the courier partner
• We are not responsible for delays caused by courier partners, weather, customs, or other circumstances beyond our control

7.3 Delivery Address

• Please ensure your delivery address is complete and accurate
• KinkiniParrot is not responsible for non-delivery due to incorrect or incomplete address details
• Address changes can only be requested before dispatch

7.4 International Shipping

• International customers are responsible for all customs duties and import taxes
• KinkiniParrot is not responsible for delays caused by customs clearance
• Products held or seized by customs are not eligible for refund

Please refer to our Shipping Policy for complete shipping details.

8. Intellectual Property

8.1 Our Intellectual Property

All content on our website including but not limited to:

• Brand name — KinkiniParrot
• Logo and brand identity
• Tagline — Parrot Sings. Kinkini Rings. She Shines.
• Product photographs and images
• Product descriptions and content
• Website design and layout
• All text, graphics, and visual elements

are the exclusive intellectual property of KinkiniParrot and are protected by applicable copyright, trademark, and intellectual property laws.

8.2 Restricted Use

You may not without our prior written permission:

• ❌ Copy, reproduce, or distribute our content
• ❌ Use our brand name, logo, or tagline for any commercial purpose
• ❌ Use our product photographs for any purpose other than personal reference
• ❌ Create derivative works based on our content
• ❌ Reverse engineer or attempt to extract source code from our website

8.3 User Generated Content

When you share content featuring KinkiniParrot products on social media — including using #KinkiniParrotWoman — you grant KinkiniParrot a non-exclusive, royalty-free licence to use, share, and republish that content on our social media pages and website with appropriate credit.

9. User Conduct

By using our website you agree not to:

• ❌ Use our website for any unlawful or fraudulent purpose
• ❌ Submit false or misleading information
• ❌ Attempt to gain unauthorised access to our website or systems
• ❌ Interfere with or disrupt the operation of our website
• ❌ Upload or transmit viruses or malicious code
• ❌ Harvest or collect personal information of other users
• ❌ Use our website to send unsolicited communications
• ❌ Impersonate KinkiniParrot or any of our representatives
• ❌ Post defamatory, offensive, or harmful content
• ❌ Place fraudulent orders or make false claims

We reserve the right to terminate your access to our website if you violate any of these terms.

10. Disclaimer of Warranties

10.1 Website Availability

• We do not guarantee that our website will be available at all times
• Our website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control
• We are not liable for any loss or damage caused by website unavailability

10.2 Product Warranties

• We do not provide any express or implied warranty on our products beyond what is stated in these Terms and Conditions
• We do not warrant that our products will meet every individual customer's expectations
• Minor variations in color, finish, or appearance from website images do not constitute a warranty claim

10.3 Third Party Services

• We are not responsible for the availability, accuracy, or reliability of third party services including payment gateways, shipping partners, and social media platforms
• Use of third party services is subject to their own terms and conditions

11. Limitation of Liability

To the fullest extent permitted by applicable law KinkiniParrot shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of our website or products
• Loss of profits, revenue, or business opportunity
• Loss of data or personal information beyond our reasonable control
• Damages resulting from courier delays, customs delays, or force majeure events
• Any damage caused by your failure to follow our product care instructions
• Any claims arising from your use of our products in a manner inconsistent with their intended purpose

Our total liability to you for any claim arising from your order shall not exceed the total value of that specific order.

12. Indemnification

You agree to indemnify and hold harmless KinkiniParrot, its operators, employees, and representatives from any claims, damages, losses, or expenses — including legal fees — arising from:

• Your violation of these Terms and Conditions
• Your violation of any applicable law or regulation
• Your infringement of any third party rights
• Any false or misleading information provided by you

13. Force Majeure

KinkiniParrot shall not be liable for any failure or delay in performance of our obligations under these Terms and Conditions due to circumstances beyond our reasonable control including but not limited to:

• Natural disasters — floods, earthquakes, cyclones
• Pandemics or public health emergencies
• Government actions, restrictions, or lockdowns
• War, civil unrest, or terrorism
• Strikes or industrial action
• Power failures or internet outages
• Courier or logistics failures
• Customs delays or restrictions

In such events we will notify you as soon as reasonably possible and will resume performance as soon as circumstances allow.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms and Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts of Kanchipuram, Tamil Nadu, India.

15. Dispute Resolution

15.1 Initial Resolution

In the event of any dispute or concern:

• Step 1 — Contact us at info@kinkiniparrot.com or +91 9361030846
• Step 2 — We will acknowledge your concern within 48 business hours
• Step 3 — We aim to resolve all disputes within 7 business days

15.2 Escalation

If your concern is not resolved to your satisfaction:

• It will be escalated to our senior team
• We will work with you in good faith to reach a fair resolution
• If resolution cannot be reached the matter shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 of India

16. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable law — that provision shall be modified to the minimum extent necessary to make it enforceable. All other provisions shall remain in full force and effect.

17. Entire Agreement

These Terms and Conditions together with our:

• Privacy Policy
• Shipping Policy
• Refund and Cancellation Policy

constitute the entire agreement between you and KinkiniParrot regarding your use of our website and purchase of our products — superseding all prior agreements, representations, or understandings.

18. Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of that right or provision. Any waiver of a specific term must be made in writing by an authorised representative of KinkiniParrot.

19. Contact Us

For any questions, concerns, or clarifications regarding these Terms and Conditions please contact us:

20. Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder — the details of our Grievance Officer are:

Grievance Officer
KinkiniParrot
Olaiyur Village, Kanchipuram,
Tamil Nadu, India — 631561
📞 +91 9361030846
📧 info@kinkiniparrot.com

All grievances will be addressed within 30 days of receipt.

Quick Reference Summary

"We believe in transparency, fairness, and honest dealing — in every earring we create and every term we set." 🦜🔔✨

Parrot Sings. Kinkini Rings. She Shines.